The Baltimore Convention Center

Director of Client Services

Grade: 936
Salary: $77,600.00 /Yr
Closing Date: 07/24/2017
Job Description:

Baltimore Convention Center

 Job Announcement


Office of Human Resources

Director of Client Services

Please mail your resume to:

Baltimore Convention Center
1 W. Pratt Street
Baltimore, MD 21201


DEPARTMENT:  Client Services

SALARY: $77,600-124,100

GRADE:  936   

CLOSING DATE:  July 24, 2017

POSITION DUTIES:  The Director of Client Services manages, plans, and directs the work and workforces of all services related to client activities which includes, but are not limited to, meeting room set-ups/breakdowns and facility maintenance for all events in the Baltimore Convention Center. This position participates with other departments in the performance of work, to ensure that all organizational goals are met in an efficient and professional manner.  This position is considered a senior management position and reports directly to the Deputy Director.


The work of this class requires the employee to be on a 24 hour on-call basis and involves evening, weekend, and holiday hours.  The employee will be required to travel to conventions and meetings in the industry representing the Baltimore Convention Center and the City of Baltimore.



Education – A bachelor’s degree in business, public relations, hospitality, or related field from an accredited college or university.

Note: Additional experience in leadership within hospitality, convention services or related field work may be substituted on a year-for-year basis for the required education.


Experience – Five years of management experience directing diverse levels of staff.



Experience in developing, implementing and/or running environmentally friendly (sustainable) facility programs.

SELECTION PROCESS: Only candidates who meet the minimum qualifications will be considered for this classification. Send cover letter, resume, and/or email: to the Director of Human Resources, Baltimore Convention Center,    1 W. Pratt Street, Baltimore, Maryland 21201.

Equal Opportunity Employer/Affirmative Action Employer


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