The Baltimore Convention Center

Director of Human Resources

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Grade: 931
Salary: $72,420.00 /Yr
Closing Date: 08/18/2017
Job Description:

 Baltimore Convention Center

 Job Announcement


Office of Human Resources


Director of Human Resources

Please mail your resume to:

Baltimore Convention Center
1 W. Pratt Street
Baltimore, MD 21201 or

 Email: jobs@bccenter.org.

 

 

DEPARTMENT:  Administration

STARTING SALARY: $72,420

GRADE:  931

CLOSING DATE:  August 18, 2017

POSITION DUTIES:  The Director of Human Resources plans, develops, and directs comprehensive human resources and labor relations programs; implements training and development activities related to the hospitality industry; and assists the Executive Director in administering policies and procedures.  This position reports directly to the Executive Director.

MINIMUM QUALIFICATIONS:

EDUCATION:  A bachelor’s degree in business, human resources, industrial psychology, or related fields from an accredited college or university.

EXPERIENCE:  Five years of experience in human resources/personnel management.

SELECTION PROCESS: Only candidates who meet the minimum qualifications will be considered for this position. Send cover letter and resume to the Office of Human Resources, Baltimore Convention Center, and 1 W. Pratt Street, Baltimore, Maryland 21201 or Email to: jobs@bccenter.org.

 

 

Equal Opportunity Employer/Affirmative Action Employer

 

Baltimore Convention Center

 Job Description


Office of Human Resources


Director of Human Resources

 

GENERAL DESCRIPTION OF POSITION:

 

The Director of Human Resources plans, develops, and directs comprehensive human resources and labor relations programs; implements training and development activities related to the hospitality industry; and assists the Executive Director in administering policies and procedures.  This position reports directly to the Executive Director.

 

The work of this class requires the employee to be involved with the associated hospitality organizations so as to develop programs that are regarded as common industry standards in the area of customer service.  In addition to general duties and responsibilities related to the Convention Center’s personnel practices, the employee will be required to initiate activities that relate to the enhancement of employee recognition, morale, and team building within the organization.  The work of this class requires the employee to be on a 24-hour on-call basis and involves evening, weekend, and holiday hours.  The employee will be required to travel to conventions and meetings of the industry representing the Baltimore Convention Center and City of Baltimore. 

 

EXAMPLES OF WORK:   The following duties and examples illustrate the work performed in the position.  This list is not inclusive.  Other duties not listed may be required to accomplish the work of the Convention Center.

 

·         Oversees and directs major personnel functions including employment, compensation, and benefits administration.

·         Develops and oversees employee training and development programs and activities.

·         Develops orientation programs for new employees and assists the Executive Director and Senior Management team in communicating new and updated personnel policies to all employees.

·         Develops job descriptions with the assistance of the Executive Director and Senior Management team.

·         Assures that policy and procedures are impartially and fairly applied throughout the organization.

·         Oversees the recruitment and hiring of staff.

·         Reviews employee discipline appeals in an advisory capacity to resolve disputes and/or grievances.

·         Heads all Labor Relations efforts on behalf of the Convention Center. 

·         Coordinates, schedules, contacts, and structures interview panels and interview processes associated with employment selection procedures.

·         Manages support staff assignments in the Convention Center’s executive offices and operating departments.

·         Coordinates and structures activities of employee committee established to recognize employee contributions, conduct the Convention Center’s service award program, amend policies, etc.

·         Creates and oversees the implementation of all Convention Center employment policies and procedures, including writing, maintaining, and updating manual and documents.

·         Meets regularly with City of Baltimore HR groups, hospitality industry organizations to share, communicate, and develop common standard personnel practices that are regarded as industry standards in the area of employee working conditions and employee effectiveness.

·         Jointly coordinates all services structured to assure the proper management of the Convention Center’s events.

·         Provides leadership and training to all mid-level supervisors relative to employee actions.  Assures that consistency exists in all departments relative to City and Convention Center personnel policies, rules, and procedures.

·         Participates in the development of the Convention Center’s annual operating budget with emphasis on all provisions of the wage and salary item of the budget.

·         Completes special projects as assigned by the Executive Director.

·         Serves as Director on Duty for evenings and weekends assigned by rotation.

 

REQUIRED KNOWLEDGES, SKILLS, AND ABILITIES:

 

·         Must have comprehensive knowledge of human resources, labor relations, training and development, and administering policies and procedures.

·         Must have good knowledge of public assembly facilities services and practices.

·         Must have the ability to communicate effectively, both orally and in writing.

·         Must be able to effectively interact with elected officials, government and business leaders and executive level representatives.

·         Must have the ability to establish effective working relationships with clients and co-workers.

·         Must have the ability to interview, select, and place job applicants.

·         Must have good personnel management skills and knowledge of long-range planning practices, administrative analysis, and public and community relations.

·         Must have good negotiating skills.

·         Must have good leadership skills.

 

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:

 

Education ‑ A bachelor's degree in business, human resources, industrial psychology, or related field from an accredited college or university.

 

Experience - Five years of experience in human resources/personnel management.

 

 

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