The Baltimore Convention Center

Assistant Superintendent of Operations

Grade: 906
Salary: $52,000.00 /Yr
Closing Date: 02/26/2018
Job Description:

Baltimore Convention Center

 Job Announcement

Office of Human Resources

Assistant Superintendent of Operations


DEPARTMENT:  Client Services


SALARY: Starting at $52,000  


GRADE:  906   

The Baltimore Convention Center is looking to hire an enthusiastic individual to the full-time position of Assistant Superintendent of Operations within the Client Services Department. This position manages the day to day operations of custodial staff, event set-ups, and routine maintenance of departmental equipment.  A frequent inspection of the facility, equipment, and inventory levels is expected on a daily basis.  This position also conducts day-to-day training, performance evaluations and exercises disciplinary action of employees within the department of 60+.  The Assistant Superintendent of Operations is constantly communicating and participating with other departments, outside companies, and organizational partners.


Examples of the work include:

·         Develops, assigns and supervises work of all operations and custodial staff.

·         Coordinates and directs changeovers of Center facilities from one event to another.

·         Coordinates the day to day cleaning operations and supervision of workers in the cleaning of the building and grounds.

·         Requisitions housekeeping and set-up materials and equipment, as required

·         Manages purchasing and inventories of supplies.

·         Conducts employee performance evaluations and exercises disciplinary action of employees when necessary.

·         Recommends hiring and firing of employees.

·         Conducts inspections of building on a daily basis.

·         Coordinates and evaluates performance of contractual services associated with cleanliness and appearance of the building.

·         Develops and conducts in-service training programs within the department.

·         Maintains schedules and attendance records of staff.

·         Represents the department in event production meetings with other Center employees and customers and communicates pertinent information to the staff.

·         Directly assists the Superintendent of Operations and may act in his stead, as required.

·         Is responsible for providing a clean, well-maintained and safe atmosphere for events.

·         Jointly with other departments, shares in the coordination of services that are interrelated in the proper management of events.

·         Responsible for coordinating routine maintenance and repair of all departmental equipment.




·         Thorough knowledge of facility and event operations as well as related practices and procedures. 

·         Good knowledge of general building maintenance, and building codes and regulations set forth by City and State authorities. 

·         Ability to conduct, plan and enforce training programs and recommend improved procedures within the department. 

·         Ability to evaluate needs of events and schedule and deploy personnel in efficient and effective manner. 

·         Ability to speak and write effectively and interact with customers and contractors as necessary. 

·         Ability to supervise and exercise authority within the department.

·         Ability to work long and irregular hours that may vary due to functions and may include day, evening, weekends and holidays.

·         Ability to stand and walk for large portions of day; may lift and carry objects up to 40 lbs.

·         Intermediate knowledge of Microsoft Office.




Education – A bachelor’s degree in business management, facility management, hospitality, or related field from an accredited college or university.


Experience – Two years of experience managing, planning, leading building setup operations, and overseeing a large diverse staff of professional and semi-skilled laborers and custodial employees. 


Equivalencies - Additional years of management experience can be substituted year for year for the required degree.





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